Contact

Have a question? We're here to help.

Our customer support team is ready to help you understand the process, prepare your application or explain the information provided on the site. You'll find our contact details below, or you can write to us directly using the form.

Email

kontakt@veloriafin.com

Phone

+33 7 45 75 33 32

Address

Dariaus ir Girėno g. 68A, LT-74185 Jurbarkas, Lithuania

Opening hours

Monday–Friday: 8am–6pm
Saturday: 9am–5pm

Our commitments

✓
Clarity
Simple, understandable answers, with no unnecessary jargon.
✓
Confidentiality
Your messages are handled in line with our privacy policy.
✓
Guidance
We help you understand the process, the calculation and how to fill in the form.
✓
Security
Correspondence is handled using the security measures Veloria Finance has put in place.

Send a message

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Important: do not send any bank details or identity documents through this form. Use only the secure channels indicated by Veloria Finance.

Good to know

Frequently asked questions about contacting us

How long will it take to get a response?

We usually reply within 1–2 business days, during our stated opening hours.

Can I contact you via WhatsApp?

Yes. Use the green WhatsApp button shown in the bottom-right corner of this and other pages on the site.

Is the data I submit through this form secure?

Yes. Your message is transmitted over a secure HTTPS connection and used only to handle your enquiry.

I already have a submitted application — what should I include?

Include your application reference (e.g. VF-XXXX-XXXX) in the "Application reference" field so we can find your file more quickly.